American Games, Inc. Training Videos

Client

Pollard Games

Project Brief

92 West partnered with American Games, Inc. to produce a comprehensive three-part series of PTVM training videos. Our team worked closely with the client, who provided an overview of the topics to be covered. The production was conducted on-site, where we coordinated the best filming locations within their facility. With a team of two and four hours of raw footage, we compiled detailed and informative videos covering machine set-up, operational basics, and essential maintenance.

Scope of Work

Playlist

3 Videos

PTVM Training Video Part 1 of 3

7:30

PTVM Training Video Part 2 of 3

14:51

PTVM Training Video Part 3 of 3

3:44

Training Video Production

PTVM Training Videos Overview:

Part 1 of 3: Initial Machine Set-up

Focus: Unpacking and setting up the machine, including placement and mounting to the cabinet.

Tools Needed: Razor knife for wrapping removal, #2 Phillips screwdriver, T-25 Torx driver, and 3/8” nut driver or box wrench.

Content: Step-by-step instructions on preparing the machine for operation, ensuring proper placement and secure mounting.

Part 2 of 3: Machine Basics

Focus: Operating the machine, including loading tickets, programming ticket sizes and price points, removing money from the bill acceptor, and generating reports.

Content: Detailed guidance on the day-to-day operations of the machine, providing users with the knowledge needed to manage and utilize the machine effectively.

Part 3 of 3: Basic Maintenance

Focus: Routine maintenance tasks to ensure the machine’s longevity and proper functioning.

Content: Instructions on cleaning the bill validator and bins, as well as maintaining the printer, to prevent common issues and keep the machine running smoothly.

Client Overview

American Games, Inc. is a wholly owned subsidiary of Pollard Banknote Limited, one of the world’s leading gaming service companies specializing in instant scratch tickets for lotteries globally. With a reputation for excellence, American Games, Inc. continues to provide top-tier gaming solutions and services.