How 92 West Helped Backyard Playworld Streamline Their WooCommerce Bookings
Backyard Playworld—a popular family recreation facility—needed a modern, efficient way to manage “Open Play” sessions and party room bookings. Their outdated HTML site and PayPal-embedded solution were slow, cumbersome, and required daily updates just to stay functional. Seeking to simplify operations and enhance the user experience, Backyard Playworld partnered with 92 West to replace the old site with a scalable WordPress e-commerce platform powered by WooCommerce.
The Challenge: Multiple Bookings for One Resource
When families booked day passes for “Open Play,” the PayPal-based system technically allowed multiple bookings for a single time slot. However, it required staff to log in every day to manually reset available spots—a process that quickly became tedious. Scheduling party rooms posed a similar challenge, relying on additional manual steps that caused frustration for customers and staff.
This daily upkeep on PayPal’s embedded solution detracted from Backyard Playworld’s core mission of providing a top-notch visitor experience. The business needed a seamless booking platform that automated availability management, reduced manual intervention, and streamlined group reservations—all without sacrificing the flexibility to accommodate multiple passes (or “resources”) at once.
The 92 West Solution
1. Moving to a WordPress & WooCommerce Framework
92 West replaced the aging HTML setup with a WordPress-based website integrated with WooCommerce—establishing a robust, user-friendly foundation. This ensured that new features could be added without overhauling the entire system down the line.
2. Customizing the WooCommerce Bookings Plugin
To address the “Book multiple resources for 1 bookable product” question commonly asked on WooCommerce.com, 92 West performed targeted modifications to the WooCommerce Bookings Plugin. This critical tweak let users book multiple passes for a single resource (like “Open Play”) in one smooth transaction, eliminating the need for repetitive checkouts.
3. Creating a Custom Admin Portal
Using the Phone Orders for WooCommerce Pro plugin by AlgolPlus as a base, 92 West developed a custom admin portal compatible with their updated WooCommerce Bookings system. This allowed Backyard Playworld’s staff to:
- Easily manage group bookings for open play passes.
- Streamline party room reservations without juggling multiple interfaces.
- Eliminate daily PayPal updates, freeing up more time to interact with customers.
4. Streamlining Operations
By centralizing day pass and party room bookings under one platform, Backyard Playworld effectively reduced operational overhead. No more daily manual updates to a clunky PayPal button—just a single, intuitive system that both customers and staff can rely on.
The Results: A Faster, Friendlier Booking System
Fewer Checkout Steps
Families and groups can now book multiple passes for “Open Play” in one transaction—no more repetitive checkouts. This smoother process improves customer satisfaction and reduces the likelihood of cart abandonment.
Greater Staff Efficiency
With an integrated dashboard, staff save hours of administrative time each day. They can rapidly adjust availability, manage group bookings, and oversee party room reservations—all in one place.
Scalable for Future Growth
Built on WordPress and WooCommerce, the new site can seamlessly accommodate higher booking volumes as Backyard Playworld expands its offerings. Updates are as simple as installing a new plugin or rolling out fresh features.
Why This Matters for WooCommerce Users
Many WooCommerce site owners have asked: “How do I book multiple resources for one product?” By customizing WooCommerce Bookings and integrating with tools like Phone Orders for WooCommerce Pro, 92 West delivered a flexible solution that empowers both staff and customers. It’s a prime example of how thoughtful development can transform the default plugin into a more powerful, user-centric system.
Ready to Upgrade Your Booking Experience?
If your business struggles with slow, manually updated booking platforms, let 92 West show you how custom WordPress and WooCommerce solutions can streamline your operations. From modifying existing plugins to building new features from scratch, we’re here to ensure your e-commerce site runs smoothly—saving you time and delighting your customers.
Contact 92 West today to learn how we can tailor a solution that meets your unique needs.